It’s critically important for healthcare technology to be stable, compliant, secure, and infallible. Lives literally depend on it. Yet healthcare IT is in a digital disruption crisis. The landscape of patient interaction has changed, leaving existing healthcare IT teams scrambling to keep up with clients while maintaining massive amounts of legacy data.
The skills necessary to keep critical legacy systems up and running are not the skills needed to engage with patients as they move online and away from traditional interaction models.
The concept of healthcare Digital IT has emerged as the leading-edge standard for keeping up with the changing landscape of devices, systems, and consumer expectations. Digital IT uses agile teams of highly skilled experts who quickly build solutions by combining and expanding on existing technologies while leveraging cutting-edge technology.
The first step toward healthcare Digital IT is to harness digital disruption for your organization. Focus on improving performance and value, end-to-end, from marketing to the back office. Using only existing healthcare IT teams, even simple processes — such as effective patient communication — can become a grueling technical exercise that requires connecting many disjoint legacy systems. With Digital IT, you re-envision laborious interconnections by leveraging new teams and fresh ideas.
Begin by building an autonomous Digital IT team that isn’t constrained by support projects or historical systems. This team evaluates the needs of patients, office staff, and physicians without bias. Then, by building connections between the Digital team and the existing IT structure, user needs can be understood within the framework of institutional knowledge and ongoing business needs. The usability that’s so essential to system adoption by consumers and staff can only come from coupling existing user needs with new digital technologies.
If your organization is large enough, it can sustain a full-time Digital IT team. If your company cannot absorb the overhead, as many organizations cannot, it may be helpful to partner with a software development agency that can work on projects as needed instead of becoming a permanent operational cost.
Do you need an expert Digital IT team to deliver those cutting-edge features your customers need? Are you falling behind the digital curve, and want to boost your competitive edge? Give Gate6 a call. We would be happy to discuss your project with you.